A: Excuse me!
B: Sir, is there anything I can do for you?
A: Yes, my son broke this spoon. I'm terribly sorry.
B: It doesn't matter. I'll bring you another one.
A: Do you have a plastic spoon?
B: I'll have a look in the kitchen.Please wait a moment.
A: Do I need to pay for the spoon?
B: I'm afraid the answer is “yes”.
A: OK, how much is it?
B: Sorry, I don't know. But I'll ask the manager.
A: And is this set of tableware for sale?
B: Yes. You can talk to the cashier.
A: Well, that's it.
B: I'll pick up the spoon for you right now.