A: Anything I can do for you?
B: Yes, I would like to return these jeans.
A: All right. Do you have your receipt?
B: Yes. Here it is. I bought them yesterday.
A: And why are you returning them?
B: I bought them to go with a blouse.But they don'trealy match.
A: I see. Oh, wait a moment,please. I'm sorry. These jeans were on sale.
B: Yes, they were twenty percent off.
A: I'm sorry, but we don't allow return of sale items.
B: I know many stores have this policy. But I've returned sale items here before.
A: Then let me talk to the manager.
(after a while)
A: Oh, the manager says you can return them this time.
B: I am glad you can make an exception for me. Thanks.
A: You're welcome. Hope to see you again.
B: Bye.