打电话时常用的英语口语-接电话口语-转接电话

打商务电话常用的英语口语有这些：May I please speak to Mr.Xiao?我能否和肖先生通话?I’m calling for Ms.Lopez.Is she available to take my call?我找一下洛佩斯女士。她现在方便接我的电话吗?

一、打电话时常用的英语口语

1.自我介绍

Hello.This is Susan Smith calling for Mr.O’Hara.Is he available?您好，我是苏珊·史密斯，我想和奥哈拉先生通话。他现在方便吗?

May I please speak to Mr.Xiao?我能否和肖先生通话?

Could I please speak to someone in the Marketing Department?我能否和营销部的人通话?

2.确认电话

This is Nancy from reception.Is Mr.Martin available to take a call rightnow?我是前台的南茜。马丁先生现在方便接电话吗?

May I please speak to Mr.Ortega?If he’s not available, when would be agood time to reach him?我可以和奥尔特加先生通话吗?如果他不方便的话，那什么时间能找到他?

I’m calling for Ms.Lopez.Is she available to take my call?我找一下洛佩斯女士。她现在方便接我的电话吗?

二、接听电话常用的商务英语口语

Hello, thank you for calling McKay Insurance.This is Barbara Michaelson.您好，感谢致电麦凯保险。我是芭芭拉·迈克尔森。

Mediacom Entertainment, how may I help you?通信娱乐，有什么可以为您效劳的吗?

You’ve reached Electronics.This is Tad speaking.您拨通的是电子公司，我是塔德。

Hello, Samantha Smith.您好，我是萨曼莎·史密斯。

How may I direct your call?您需要我帮您将电话转到哪里?

May I transfer you?我可以帮您转电话吗?

三、关于转接电话的英语口语

I’m sorry, Mr.Garcia is not in at the moment.Can I transfer you to hisvoice mail?对不起，加西亚先生现在不在。要我把您的电话转到他的语音信箱吗?

Please hold while I transfer you to the Customer Service Department.我把您的电话转给客户服务部，请稍候。

Ms.Kerry is available to take your call.I can transfer you to her private line.克里女士现在方便接听您的电话，我可以把您的电话转到她的专线。

Let me transfer you now.我现在就帮您转。

If you like, I can transfer you to a technician.如果您愿意，我可以把电话转给一个技术人员。

Would you like me to transfer you to the Billing Department?我可以把您的电话转到结算部吗?