A: Hello. This is Dolphin Hotel. Can I help you?
B: I'd like to book a room.
A: OK. When is it for?
B: It's from the 9th to 13th of this month. It's for four nights.
A: What kind of room do you want to reserve? We have single rooms, standard rooms and business rooms.
B: Are standard rooms the double rooms?
A: Yes, they are.
B: I want a standard room.
A: OK. Let me see. There are only a few vacancies left. Oh, yes. We have a room for you. The rate is S35 for a night.
B: That sounds nice for me. Can we pay when we arrive?
A: Yes, but we do require a $50 credit card deposit to hold the room. You can cancel your reservation up to five days in advance and we will refund your deposit.
B: Great, I'll call you right back. I'll find my credit card.
A: OK. Can I have your name, please?
B: Yes. It's Michael Smith.