A: Good afternoon.
B: Good afternoon, sir. Can I help you?
A: Yes, please. I'd like to reserve two air tickets to New York.
B: Wait a minute. Let me just check on the Internet. Will that be one way or a round trip ticket?
A: How much is a round trip ticket?
B: It's S819.
A: Do you charge for the cancelation of the reservation?
B: Yes. But depending on different airlines, the fees are different.
A: OK, I got it. How long can I receive the refund?
B: Normally you'll get it in 5 to 20 days. But if you are using a foreign credit card, it'll be 30 to 40 days.
A: I see. Thank you very much.
B: You are welcome. Do you want to reserve now?
A: Yes, of Course.
B: Will you pay by check or credit card?
A: Here's my Visa Card. Can we get an aisle seat please?
B: You can choose your seat when you check in.