Joe: Good morning!
Pat: Can I speak to Miss Cooper, please?
Joe: Would you hold on a second, please? Miss Cooper's extension is engaged.
Pat: Engaged. Oh, dear! Could you tell her it's a long-distance call?
Joe: I'm sorry, sir. I can't interrupt her. I'm sure she won't be very long.
Pat: How long do you think she'll be?
Joe: I really can't say how long she'll be.
Pat: Can I leave a message, please?
Joe: Yes, certainly.
Pat: Can you tell her I'm waiting to speak to her?
Joe: Yes, sir. I'll give her a buzz on an inside line if you like.
Pat: Thank you very much.